Managing performance : international comparisons / Geert Bouckaert and John Halligan
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| | | | Managing performance : international comparisons. - London , 2008. | xv, 440 p. : ill. ; 24 cm. | ISBN 0415423945 (hardcover) | .-ISBN 9780415423946 (hardcover) | .-ISBN 0415423953 (softcover) | .-ISBN 9780415423953 (softcover). | | 1. Total quality management in government - Measurement 2. Benchmarking (Management) 3. Government productivity - Measurement 4. Organizational effectiveness - Measurement.I. Halligan, J. II. Title | | Library : UiTM Shah Alam; UITM Sabah; UITM Kelantan |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 843282 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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