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The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs

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  • MARC

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    Z711.45
    .K69 2007
     
    839954 (Reference),BOK
    Kovacs, Diane K. , 1962-

         The virtual reference handbook : interview and
         information delivery techniques for the chat and e-mail environments. - New York , 2007.

         xvii, 132 p. ; 23 cm.

         ISBN 1555705987
         .-ISBN 9781555705985.
         
         1. Electronic reference services (Libraries).I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    839954ReferencePERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKruj
    840302ReferencePTAR KAMPUS PUNCAK PERDANA(PP)BOOKruj

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