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Delighting your customers...on a Shoestring : Delivering excellent customer service without breaking the bank / Avril Owton

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    HF5415.5
    .O98 2007
     
    838139 (Shelf),BOK
    Owton, Avril

         Delighting your customers...on a Shoestring : Delivering excellent customer service without breaking the bank.

         ix, 166 pages ; 18 cm Business on a shoestring.

         ISBN 9780713675429 (paperback)
         .-ISBN 071367542X (pbk.).
         
         1. Customer services - Management 2. Customer services - Management 3. Small business - Management.I. Title II. Series
         Library : UiTM Shah Alam; UITM Sabah; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    838139ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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