Managing the unexpected : resilient performance in an age of uncertainty / Karl E. Weick, Kathleen M. Sutcliffe
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| | | | | | Managing the unexpected : resilient performance in an age of uncertainty. - San Francisco, CA , 2007. | | xii, 194 p. : ill., map ; 24 cm. | | Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully. | | ISBN 0787996491 (cloth) | | .-ISBN 9780787996499. | | | | 1. Crisis management 2. Leadership 3. Industrial management.I. Sutcliffe, Kathleen M. - 1950- II. Title | | | Library : UiTM Shah Alam; UiTM Johor; UITM Pahang; UITM Kelantan |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 840601 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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