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The complete idiot's guide to great customer service / by Ron Karr and Don Blohowiak

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  • MARC

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    HF5415.5
    .K37 1998
     
    834570 (Shelf),BOK
    Karr, Ron

         The complete idiot's guide to great customer service. - New Delhi , 1998.

         xxvi, 326 p. : ill. ; 24 cm.

         ISBN 9788120314122
         .-ISBN 8120314123.
         
         1. Customer services 2. Customer relations.I. Blohowiak, Donald W. II. Title

         http://ptarpp2.uitm.edu.my/ptarpprack/RAK-10.gif
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    834570ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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