Shah Alam

  • UiTM Shah Alam
  • UITM Sarawak
  • UITM Perlis
  • UITM Pulau Pinang
  • UITM Sabah
  • UiTM Negeri Sembilan
  • UiTM Johor
  • UITM Melaka
  • UITM Pahang
  • UITM Kelantan
  • UITM Kedah
  • UITM Perak
  • UITM Terengganu
  • UiTM Libraries
.

Beyond loyalty : the next generation of strategic customer relationship managementcPierre Chenet, Jon Ivar Johansen

  • Linear

  • MARC

  •  
    HF5415.55
    .C44 1999
     
    832078 (Shelf),BOK
    Chenet, Pierre

         Beyond loyalty : the next generation of strategic customer relationship managementcPierre Chenet, Jon Ivar Johansen. - New Delhi , 2006.

         ix, 110 p. : ill. ; 22 cm.

         ISBN 8120329384
         .-ISBN 9788120329386.
         
         1. Relationship marketing 2. Customer relations - Management 3. Consumer satisfaction - Management.I. Johansen, Jon Ivar II. Title
         Library : UiTM Shah Alam; UITM Sabah; UiTM Johor
    Accn No.Item StatusAdd IdLocationSMDItem Category
    832078ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKret
    867112ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

Search In

Shelf Browse

No Shelf Browse Data.

Top