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Super series : providing quality to customers / [editor:David Pardey]

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    HD62.15
    .S87 2007
     
    830008 (Shelf),BOK
    Super series : providing quality to customers. - London , 2007.

         xi, 97 p. : ill. (some col.) ; 30 cm.

         ISBN 9780080464206.
         
         1. Total quality management 2. Customer services.I. Pardey, David II. Institute of Leadership & Management. III. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    830008ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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