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Implementing digital reference services : setting standards and making it real / edited by R. David Lankes ... [et al.]

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    Z711.45
    .V57 2003
     
    824584 (Shelf),BOK
    Virtual Reference Desk Conference(3rd: 2001: Orlando, Fla.)

         Implementing digital reference services : setting standards and making it real.

         xv, 232 pages ; 28 cm.
         Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001.

         ISBN 1555704506
         .-ISBN 9781555704506.
         
         1. Electronic reference services (Libraries) - United States - Case studies 2. Electronic reference services (Libraries) - United States - Management 3. Electronic reference services (Libraries) - United States - Evaluation.I. Lankes, R. David II. Title

         http://ptarpp2.uitm.edu.my/ptarpprack/RAK-19.gif
         Library : UiTM Shah Alam; UITM Kelantan; UITM Kedah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    824584ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)
    840319ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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