Implementing digital reference services : setting standards and making it real / edited by R. David Lankes ... [et al.]
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| | | Virtual Reference Desk Conference(3rd: 2001: Orlando, Fla.) |
| Implementing digital reference services : setting standards and making it real. | xv, 232 pages ; 28 cm. | Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001. | ISBN 1555704506 | .-ISBN 9781555704506. | | 1. Electronic reference services (Libraries) - United States - Case studies 2. Electronic reference services (Libraries) - United States - Management 3. Electronic reference services (Libraries) - United States - Evaluation.I. Lankes, R. David II. Title | http://ptarpp2.uitm.edu.my/ptarpprack/RAK-19.gif | | Library : UiTM Shah Alam; UITM Kelantan; UITM Kedah |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 824584 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) | 840319 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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