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Managing customer relationships on the Internet / edited by Angelika Lindstrand, Jan Johanson, Dharma Deo Sharma

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    HF5415.5
    .M158 2006
     
    810692 (Shelf),BOK
    Managing customer relationships on the Internet. - Amsterdam;. - San Diego, CA;. - Oxford , 2006.

         x, 307 p. : ill. ; 24 cm International business and management 18.

         ISBN 0080441246 (hbk.)
         .-ISBN 9780080441245 (hbk.).
         
         1. Relationship marketing 2. Customer relations - Management 3. Internet marketing.I. Johanson, Jan - 1934- II. Sharma, Dharma Deo III. Lindstrand, Angelika IV. Title V. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    810692ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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