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Creating Do-It-Yourself Customers : How Great Customer Experiences Build Great Companies / Peter C. Honebein, Roy F. Cammarano

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  • MARC

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    TX335
    .H5525 2005
     
    706472 (Shelf),BOK
    Honebein, Peter C. , 1963-

         Creating Do-It-Yourself Customers : How Great Customer Experiences Build Great Companies.

         xv, 266 pages : illustrations ; 24 cm.

         ISBN 0324311540 (hardback)
         .-ISBN 9780324311549 (hardback).
         
         1. Consumer education 2. Customer relations.I. Cammarano, Roy F. II. Title
         Library : UiTM Shah Alam; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    706472ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    809036ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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