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Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen

  • Linear

  • MARC

  •  
    Z711
    .O98 2006
     
    708246 (Shelf),BOK
    Buckley Owen, Tim , 1948-

         Success at the enquiry desk : successful enquiry answering - every time.

         xx, 134 pages. : illustrations ; 24 cm.
         Previous ed.: 2003.

         ISBN 1856046001
         .-ISBN 9781856046008.
         
         1. Reference services (Libraries) - Great Britain 2. Reference services (Libraries) - Great Britain 3. Libraries - Customer services 4. Information services - Quality control.I. Title
         Library : UiTM Shah Alam; UiTM Negeri Sembilan; UITM Kelantan; UITM Kedah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    708246ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKslr
    816527ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKOSs

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