The Virtual Reference Handbook : Interview and Information Delivery Techniques for the Chat and E-mail Environments / Diane K. Kovacs
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| | | | | Kovacs, Diane Kaye , 1962- |
| | The Virtual Reference Handbook : Interview and Information Delivery Techniques for the Chat and E-mail Environments. | | xvii, 132 pages : illustrations ; 23 cm. | | ISBN 1856046265 | | .-ISBN 9781856046268. | | | | 1. Electronic reference services (Libraries).I. Title | | http://ptarpp2.uitm.edu.my/ptarpprack/RAK-19.gif | | | Library : UiTM Shah Alam; UITM Sarawak; UiTM Negeri Sembilan; UiTM Johor; UITM Kelantan; UITM Kedah |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 697582 | Reference | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | ruj | | 816305 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 824035 | Reference | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | ruj | | 843230 | Reference | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | ruj | | 845542 | Reference | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | ruj |
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