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Business solutions on demand : how to transform from a product-led to a service-led company / Mark Cerasale, Merlin Stone

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    HD30.28
    .C47 2006
     
    696396 (Shelf),BOK
    Cerasale, Mark Vincent , 1969-

         Business solutions on demand : how to transform from a product-led to a service-led company. - London , 2006.

         xviii, 276 p. ; 23 cm.

         ISBN 0749447699
         .-ISBN 9780749447694.
         
         1. Organizational change 2. Customer relations 3. Business planning 4. Strategic planning.I. Stone, Merlin - 1948- II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    696396ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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