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Managing service operations : design and implementation / Bill Hollins, Sadie Shinkins

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    HD9980.5
    .H65 2006
     
    695842 (Shelf),BOK
    Hollins, Bill

         Managing service operations : design and implementation. - Thousand Oaks , 2006.

         xi, 299 p. : ill. ; 25 cm.

         ISBN 1412929520 (cased)
         .-ISBN 1412929539 (paper).
         
         1. Work design 2. Service industries - Management 3. Product management.I. Shinkins, Sadie II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    695842ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    697483ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    812245ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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