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Dealing with difficult peoples : how to deal with nasty customers, demanding bosses, and annoying co-worker / Roberta Cava

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  • MARC

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    BF637.C45
    C38 2004
     
    698008 (Shelf),BOK
    Cava, Roberta

         Dealing with difficult peoples : how to deal with nasty customers, demanding bosses, and annoying co-worker. - Buffalo, N.Y. , 2004.

         viii, 224 p. ; 23 cm.

         ISBN 155297927X (pbk.).
         
         1. Interpersonal conflict 2. Interpersonal communication - Psychological aspects 3. Work - Psychological aspects.I. Title
         Library : UiTM Shah Alam; UITM Sabah
    Accn No.Item StatusAdd IdLocationSMDItem Category
    698008ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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