The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli
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| | | Michelli, Joseph A. , 1960- |
| The Starbucks experience : 5 principles for turning ordinary into extraordinary. | xiv, 208 pages ; 22 cm. | ISBN 9780071477840 | .-ISBN 0071477845. | | 1. Starbucks Coffee Company 2. Success in business - Handbooks, manuals, etc.I. Title | | Library : UiTM Shah Alam; UITM Kedah |
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