Shah Alam

  • UiTM Shah Alam
  • UITM Sarawak
  • UITM Perlis
  • UITM Pulau Pinang
  • UITM Sabah
  • UiTM Negeri Sembilan
  • UiTM Johor
  • UITM Melaka
  • UITM Pahang
  • UITM Kelantan
  • UITM Kedah
  • UITM Perak
  • UITM Terengganu
  • UiTM Libraries
.

Service leadership : the quest for competitive advantage / Svafa Greonfeldt , Judith Strother

  • Linear

  • MARC

  •  
    HF5415.5
    .G756 2006
     
    682056 (Shelf),BOK
    Greonfeldt, Svafa

         Service leadership : the quest for competitive advantage. - Thousand Oaks , 2006.

         xiii, 319 p. : ill. ; 26 cm.

         ISBN 1412913748 (cloth)
         .-ISBN 1412913756 (pbk.).
         
         1. Customer services - Management.I. Strother, Judith B. II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    682056ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    697072ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

Search In

Shelf Browse

No Shelf Browse Data.

Top