Principles of customer relationship management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk
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| | | Baran, Roger Joseph , 1945- |
| Principles of customer relationship management. | xvi, 511 pages : illustrations ; 26 cm. | ISBN 0324322380 (pbk.) | .-ISBN 9780324322385 (pbk.). | | 1. Relationship marketing - Textbooks 2. Customer relations - Management - Textbooks.I. Galka, Roger J. II. Strunk, Daniel P. III. Title | http://ptarpp2.uitm.edu.my/ptarpprack/RAK-10.gif | | Library : UiTM Shah Alam; UiTM Negeri Sembilan; UITM Kelantan |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 681661 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) | 697646 | Shelf | | PERPUSTAKAAN UNDANG-UNDANG TAR(PUU) | BOOK | slr | 841587 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | OSs | 885687 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | slr | 885688 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | 885689 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs |
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