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Emotion Marketing : The Hallmark Way of Winning Customers for Life / SCOTT ROBINETTE AND CLAIRE BRAND ; WITH VICKI LENZ

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    HF5415
    .R5553 2001
     
    667482 (Shelf),BOK
    Robinette, Scott

         Emotion Marketing : The Hallmark Way of Winning Customers for Life.

         xvii, 247 pages : illustrations ; 24 cm.
         Includes index.

         ISBN 0071364145 (hardback)
         .-ISBN 9780071364140 (hardback)
         .-ISBN 639785323365 (ebook).
         
          1. Marketing 2. Customer relations 3. Consumer satisfaction.I. Lenz, Vicki II. Brand, Claire III. Title
         Library : UiTM Shah Alam; UITM Sabah; UITM Melaka; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    667482ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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