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Process improvement and quality management in the retail industry / Stephen George, Chris Thomas, Arnold Weimerskirch

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    HD62.15
    .G462 2006
     
    662406 (Shelf),BOK
    George, Stephen , 1948-

         Process improvement and quality management in the retail industry. - Hoboken;. - New Jersey , 2006.

         xiii, 242 p. : ill. ; 24 cm.

         ISBN 0471723231.
         
         1. Total quality management - Management 2. Retail trade - Management.I. Weimerskirch, Arnold - 1936- II. Thomas, Chris - 1956- III. Title
         Library : UiTM Shah Alam; UITM Pulau Pinang; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    662406ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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