Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit
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| | | | Crisis management by apology : corporate responses to allegations of wrongdoing. - Mahwah, N.J. , 2006. | ix, 250 p. ; 24 cm LEA's communication series. | ISBN 0805837884 (c. : alk. paper) | .-ISBN 0805837892 (alk. paper). | | 1. Crisis management 2. Corporations - Public relations 3. Apologizing 4. Corporate image 5. Business communication.I. Title II. Series | | Library : UiTM Shah Alam |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 646922 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 655321 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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