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Crisis management by apology : corporate responses to allegations of wrongdoing / Keith Michael Hearit

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    HD59.2
    .H43 2006
     
    646922 (Shelf),BOK
    Hearit, Keith Michael

         Crisis management by apology : corporate responses to allegations of wrongdoing. - Mahwah, N.J. , 2006.

         ix, 250 p. ; 24 cm LEA's communication series.

         ISBN 0805837884 (c. : alk. paper)
         .-ISBN 0805837892 (alk. paper).
         
         1. Crisis management 2. Corporations - Public relations 3. Apologizing 4. Corporate image 5. Business communication.I. Title II. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    646922ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    655321ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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