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The CRM project management handbook : building realistic expectations and managing risk / Michael Gentle

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  • MARC

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    HF5415.5
    .G456 2002
     
    643710 (Shelf),BOK
    Gentle, Michael , 1957-

         The CRM project management handbook : building realistic expectations and managing risk. - London;. - Sterling, VA , 2002.

         xii, 227 p. : ill. ; 24 cm.

         ISBN 0749438983.
         
         1. Customer relations - Management.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    643710ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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