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CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk

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    HF5415.5
    .B56 2004
     
    643658 (Shelf),BOK
    Bligh, Philip

         CRM unplugged : releasing CRM's strategic value. - Hoboken, N.J. , c2004.

         xviii, 205 p. : ill. ; 24 cm.

         ISBN 0471483044 (cloth:alk:paper).
         
         1. Customer relations - Management - Data processing 2. Customer relations - Management.I. Turk, Douglas II. Title
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    643658ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    648859ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    652342ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    666280ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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