CRM unplugged : releasing CRM's strategic value / Philip Bligh, Douglas Turk
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| | | | CRM unplugged : releasing CRM's strategic value. - Hoboken, N.J. , c2004. | xviii, 205 p. : ill. ; 24 cm. | ISBN 0471483044 (cloth:alk:paper). | | 1. Customer relations - Management - Data processing 2. Customer relations - Management.I. Turk, Douglas II. Title | | Library : UiTM Shah Alam; UITM Terengganu |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 643658 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 648859 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 652342 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 666280 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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