Improving service Quality in the global economy / Michael E.Milakovich
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| | | | | | Improving service Quality in the global economy. - London , 2005. | | xix 406 p. : ill. ; 25 cm. | | Rev. ed. of: Improving service quality. | | ISBN 0849338190. | | | | 1. Quality control 2. Service industries - Management 3. Industrial management.I. Title | | | Library : UiTM Shah Alam |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 639921 | Issued | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 639922 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 640641 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 671146 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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