Cooperative reference : social interaction in the workplace / Celia Hales Mabry, editor
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| | | | | Cooperative reference : social interaction in the workplace. - Binghamton, NY , 2003. |
| | 290 p. : ill. ; 23 cm. | | "Co-published simultaneously as The reference librarian, numbers 83/84, 2003.". | | User perspectives on staff cooperation during the reference transaction / Pamela J. McKenzie -- A product of social interaction : tag-team reference and workplace relationships / Michelle S. Millet -- Reference service in the context of library culture and collegiality : tools for keeping librarians on the same (fast flipping) pages / Lisa F. Lister -- The reference interview as partnership : an examination of librarian, library user, and social interaction / Celia Hales Mabry -- Interpersonal skills in the reference workplace / Lorraine J. Pellack -- Building a learning culture for the common good / Corinne Laverty, Melody Burton -- Crossing three bridges : linking librarianship and teaching across the P-16 educational continuum / Tracy L. Hull, Natalia Taylor -- Cooperative reference desk scheduling and its effects on professional collegiality / Valery King -- Cooperation in a multi-faceted reference department : blending resources, personnel, and services of reference, instruction, interlibrary loan, and government documents / Della H. Darby ... [et al.] -- Why social interaction and good communication in academic libraries matters / Maria Anna Jankowska, Linnea Marshall -- Cooperative reference and collection development : the Science and Technology Group at the University of Tennessee Libraries / Teresa U. Berry, Flora G. Shrode -- Improving reference services through a library website : strategies for collaborative change / Debra Engel, Sarah Robbins -- The role of cooperation in creating a library online tutorial / Eve M. Diel, Theresa K. Flett -- E-mail reference : improving service by working cooperatively / Sharon Ladenson -- Collaboration : the key to unlocking the dilemma of distance reference services / Sherry Hawkins Backhus, Terri Pedersen Summey -- Reference beyond the walls of the library : interacting with faculty and students in the 21st century / Connie Ury, Carolyn Johnson -- Collaborate or die! : collection development in today's academic library / James Cory Tucker, Jeremy Bullian, Matthew C. Torrence -- If they build it will they come? : cooperation and collaboration to create a customized library / Barbara J. D'Angelo -- A national laboratory and university branch campus library partnership : shared benefits and challenges from combined reference services / Karen A. Buxton, Harvey R. Gover -- When the walls came tumbling down : the development of cooperative service and resource sharing in libraries, 1876-2002 / Joseph E. Straw. | | ISBN 0789023709 (alk. paper) | | .-ISBN 0789023717 (pbk. : alk. paper). | | | | 1. Reference librarians - Professional relationships 2. Teams in the workplace 3. Academic libraries - Reference services 4. Reference services (Libraries) - United States - Professional relationships 5. Electronic reference services (Libraries) - United States 6. Reference services (Libraries).I. Hales-Mabry, Celia II. Title | | http://ptarpp2.uitm.edu.my/ptarpprack/RAK-19.gif | | | Library : UiTM Shah Alam |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 635579 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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