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Customer service training 101 : quick and easy techniques that get great results / Renee Evenson

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    HF5415.5
    .E89 2005
     
    631179 (Shelf),BOK
    Evenson, Renee , 1951-

         Customer service training 101 : quick and easy techniques that get great results. - New York , 2005.

         ix, 207 p. ; 23 cm.
         Includes index.

         ISBN 0814472907.
         
         1. Customer relations 2. Customer services 3. Employees - Training of.I. Title
         Library : UiTM Shah Alam; UITM Pulau Pinang; UITM Sabah; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    631179ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    643691LostPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    646726ShelfPERPUSTAKAAN KEJURUTERAAN TAR(P3)BOOKRAK TERBUKA (OPEN SHELVES)

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