A guide to computer user support for help desk & support specialists / Fred Beisse
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| | | | | | A guide to computer user support for help desk & support specialists. - Cambridge, Mass.. - London , 2004. | | xxii, 554 p. : ill. ; 24 cm. + 2 CD-ROM (4 3/4 in.). | | ISBN 0619215100. | | | | 1. Computer service industry 2. End-user computing 3. Computer technical support.I. Title | | | Library : UiTM Shah Alam |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 626609 | Reference | | PERPUSTAKAAN KEJURUTERAAN TAR(P3) | BOOK | ruj | | 661910 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | ret | | CP11866 | Reference | | PERPUSTAKAAN KEJURUTERAAN TAR(P3) | COMPACT DISC | ruj | | CP11867 | Reference | | PERPUSTAKAAN KEJURUTERAAN TAR(P3) | COMPACT DISC | ruj | | CP15242 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | | CP15503 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT |
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