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The customer service activity book : 50 activities for inspiring exceptional service / Darryl S Doane, Rose D Sloat

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    HF5415.5
    .D58 2005
     
    136030AD (Shelf),BOK
    Doane, Darryl S

         The customer service activity book : 50 activities for inspiring exceptional service. - New York , 2005.

         xvii, 302 p. ; 28 cm.

         ISBN 0814472591.
         
         1. Customer services 2. Service industries workers - Training of for inspiring exceptional service.I. Sloat, Rose D. II. Title
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    136030ADShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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