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Customer Service in the Information Age : A Common Sense Approach to High-Tech Help / JoAnn Haberer

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    HF5415.55
    .H32 2004
     
    614292 (Shelf),BOK
    Haberer, JoAnn

         Customer Service in the Information Age : A Common Sense Approach to High-Tech Help.

         vi, 106 pages : illustrations ; 26 cm A Crisp Fifty-Minute series book.

         ISBN 0619259094.
         
         1. Customer services - Information technology 2. Relationship marketing 3. Customer relations - Management - Data processing.I. Title II. Series
         Library : UiTM Shah Alam; UITM Pahang
    Accn No.Item StatusAdd IdLocationSMDItem Category
    614292ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    614293ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    809024ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    CP832056ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)COMPACT DISCKAT

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