Call center success : essential skills for CSRs / Lloyd C. Finch
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| | | | | | Call center success : essential skills for CSRs. - Menlo Park, Calif. , 2000. | | vi, 120 p. : ill. ; 26 cm A Crisp Fifty-Minute series book. | | ISBN 1560525789 (pbk.). | | | | 1. Telephone etiquette 2. Call centers.I. Title II. Series | | | Library : UiTM Shah Alam; UITM Perlis; UiTM Johor |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 611242 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 652490 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 652491 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 652492 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 652493 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 654664 | Lost | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | CP14675 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | | CP14676 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | | CP14677 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | | KV998 | Reference | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | VIDEO CASSETTE | ruj | | KV999 | Reference | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | VIDEO CASSETTE | ruj | | P25369 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | PAMPHLET | RAK TERBUKA (OPEN SHELVES) |
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