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Meeting customer needs / Ian Smith

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    HF5415
    .S634 2003
     
    609873 (Shelf),BOK
    Smith, Ian

         Meeting customer needs. - Oxford , 2003.

         218 p. ; 24 cm The Chartered Management Institute Series.
         Includes index.

         ISBN 075065984X.
         
         1. Customer services 2. Marketing.I. Title II. Series
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    609873ShelfPERPUSTAKAAN ALAM BINA TUN ABDUL RAZAK(FSPU)BOOKRAK TERBUKA (OPEN SHELVES)
    618915ShelfPERPUSTAKAAN UNDANG-UNDANG TAR(PUU)BOOKRAK TERBUKA (OPEN SHELVES)
    655013ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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