Service management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons
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| | | | | | Service management : operations, strategy, and information technology. - Boston , 2006. | | xiv, 605 pages : illustrations ; 27 cm. + 1 CD-ROM (4 3/4 in.) Irwin/McGraw-Hill series in operations and decision sciences. | | ISBN 0072982306 | | .-ISBN 9780072982305. | | | | 1. Service industries - Management.I. Fitzsimmons, Mona J. II. Title III. Series | | | Library : UiTM Shah Alam; UITM Perlis; UITM Pahang |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 605236 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | OSs | | 605237 | Ready For Circulation | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | OSs | | 605238 | Lost | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 605239 | Ready For Circulation | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | OSs | | 605240 | Shelf | | PERPUSTAKAAN UNDANG-UNDANG TAR(PUU) | BOOK | slr | | 644597 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | slr | | CP9892 | Reference | | PERKH. MAKLUMAT P2(RS2) | COMPACT DISC | ruj | | CP9893 | Reference | | PERKH. MAKLUMAT P2(RS2) | COMPACT DISC | ruj | | CP9894 | Reference | | PERKH. MAKLUMAT P2(RS2) | COMPACT DISC | ruj | | CP9895 | Reference | | PERKH. MAKLUMAT P2(RS2) | COMPACT DISC | ruj | | CP9896 | Reference | | PERKH. MAKLUMAT P2(RS2) | COMPACT DISC | ruj | | CP14040 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | COMPACT DISC | KAT |
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