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Design and operation of customer service systems / Paul S. Bender

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  • MARC

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    HF5415.5
    .B44 1976
     
    116490 (Shelf),BOK
    Bender, Paul S. , 1936-

         Design and operation of customer service systems. - New York , 1976.

         vii, 211 p. : ill. ; 22 cm.
         Includes index.

         ISBN 0814453910.
         
         1. Customer services 2. Customer relations.I. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    116490ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    122386ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)

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