Shah Alam

  • UiTM Shah Alam
  • UITM Sarawak
  • UITM Perlis
  • UITM Pulau Pinang
  • UITM Sabah
  • UiTM Negeri Sembilan
  • UiTM Johor
  • UITM Melaka
  • UITM Pahang
  • UITM Kelantan
  • UITM Kedah
  • UITM Perak
  • UITM Terengganu
  • UiTM Libraries
.

Customer once, client forever : 12 tools for building lifetime business relationships / Richard Buckingham ; foreword by Paul B. Brown

  • Linear

  • MARC

  •  
    HF5415.5
    .B799 2001
     
    589749 (Shelf),BOK
    Buckingham, Richard , 1963-

         Customer once, client forever : 12 tools for building lifetime business relationships. - Washington, D.C.

         xxiii, 285 p. : ill. ; 25 cm.

         ISBN 0938721828 (alk. paper).
         
         1. Customer services - United States 2. Consumer satisfaction - United States.I. Title
         Library : UiTM Shah Alam; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    589749ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

Search In

Shelf Browse

No Shelf Browse Data.

Top