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Customer culture : how fedEx and other great companies put the customer first every day culture.

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    HD58.7
    .B372 2003
     
    589661 (Shelf),BOK
    Basch, Michael D

         Customer culture : how fedEx and other great companies put the customer first every day culture.. - London , 2003.

         xxv, 274 p. : ill. ; 24 cm.
         Includes index.

         ISBN 0131303201.
         
         1. Organizational effectiveness - Case studies 2. Quality of work life 3. Corporate culture 4. Organizational effectiveness 5. Customer loyalty 6. Corporate culture - Case studies.I. Title
         Library : UiTM Shah Alam; UITM Pulau Pinang; UITM Melaka; UITM Kelantan; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    589661ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    614245ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    614246ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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