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The seven myths of customer management : how to be customer-driven without being customer-led / John Abram, Paul Hawkes

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    HF5415.5
    .A26 2003
     
    586263 (Shelf),BOK
    Abram, John

         The seven myths of customer management : how to be customer-driven without being customer-led. - Southern Gate, Chichester, West Sussex. - Hoboken, NJ , 2003.

         xiv, 221 p. : ill. ; 24 cm.
         Includes and index.

         ISBN 047085880X.
         
         1. Customer relations - Management.I. Hawkes, Paul II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    586263ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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