Customer satisfaction : practical tools for building important relationships / Dru Scott
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| | | | | | Customer satisfaction : practical tools for building important relationships. - Menlo Park, Calif. , 2000. | | viii, 118 p. : ill. ; 26 cm A fifty-minute series book. | | Accompanied by "Customer satisfaction: training manual". | | ISBN 1560525231. | | | | 1. Consumer satisfaction 2. Customer relations.I. Title II. Series | | | Library : UiTM Shah Alam; UITM Kedah |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 586075 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 614290 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 614291 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 632847 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 632848 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 632849 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 654497 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj | | 654498 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj | | 654499 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj | | 654500 | Reference | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | ruj | | 654675 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | CP14797 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT | | CP14798 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | COMPACT DISC | KAT |
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