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The CRM handbook : a business guide to customer relationship management / Jill Dyche

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    HF5415.5
    .D93 2002
     
    570971 (Reference),BOK
    Dyche, Jill

         The CRM handbook : a business guide to customer relationship management. - Boston , 2002.

         xxiv, 307 p. : ill. ; 24 cm Addison-Wesley information technology series.

         ISBN 0201730626
         .-ISBN 9780201730623.
         
          1. Customer relations - Management.I. Title II. Series
         Library : UiTM Shah Alam; UITM Terengganu
    Accn No.Item StatusAdd IdLocationSMDItem Category
    570971ReferencePERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4)BOOKruj
    610263ReferencePTAR KAMPUS PUNCAK ALAM(PPA)BOOKruj
    626102LostPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    901381ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    901382ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    901383ReferencePTAR KAMPUS PUNCAK ALAM(PPA)BOOKruj

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