Success at the enquiry desk : successful enquiry answering - every time / Tim Buckley Owen
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| | | | | Owen, Tim Buckley , 1948- |
| | Success at the enquiry desk : successful enquiry answering - every time. | | xiii, 114 pages ; 22 cm Successful LIS professional. | | Previous ed.: published by: Library Association Publishing, 2000. | | ISBN 1856044777. | | | | 1. Information services - Quality control 2. Reference services (Libraries) - Quality control.I. Title II. Series | | | Library : UiTM Shah Alam; UITM Sarawak; UiTM Negeri Sembilan; UiTM Johor; UITM Kelantan; UITM Kedah |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 568768 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs | | 571941 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs | | 571942 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs | | 571943 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs | | 589943 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs | | 600527 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | slr | | 600528 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | OSs |
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