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Online customer service for dummies / by Keith Bailey and Karen Leland

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  • MARC

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    HF5415.5
    .B343 2001
     
    563730 (Shelf),BOK
    Bailey, Keith

         Online customer service for dummies. - New York , 2001.

         xxvi, 273 p. : ill. ; 24 cm.
         Includes index.

         ISBN 076455316X (pbk. : alk. paper).
         
         1. Customer services - Automation 2. Customer services - Data processing.I. Leland, Karen II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    563730ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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