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Lean Six Sigma For Service : how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George

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  • MARC

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    TS156
    .G474 2003
     
    561344 (Shelf),BOK
    George, Mike , 1947-

         Lean Six Sigma For Service : how to use Lean Speed and Six Sigma Quality to improve services and transactions.

         xiv, 386 pages : illustrations ; 23 cm.
         Includes index.

         ISBN 0071418210.
         
         1. Quality control - Statistical methods - Statistical methods 2. Six sigma (Quality control standard) - Statistical methods 3. Service industries - Quality control - Statistical methods.I. Title
         Library : UiTM Shah Alam; UITM Sarawak; UITM Pahang; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    561344ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    568709ShelfPERPUSTAKAAN KEJURUTERAAN TAR(P3)BOOKRAK TERBUKA (OPEN SHELVES)
    571822ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    574391ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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