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Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires with John Crawley ... (et al.)

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    JN425
    .P75 2003
     
    553624 (Shelf),BOK
    Providing quality in the public sector : a practical approach to improving public services. - Maidenhead , 2003.

         xiv, 292 p. : ill. ; 24 cm Public policy and management.

         ISBN 0335209564 (hbk)
         .-ISBN 0335209556 (pbk)
         .-ISBN 9780335209569.
         
         1. Municipal services - Great Britain - Management 2. Public administration - Great Britain - Management.I. Gaster, Lucy II. Title III. Series
         Library : UiTM Shah Alam; UITM Sarawak
    Accn No.Item StatusAdd IdLocationSMDItem Category
    553624ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    130942ADShelfPERPUSTAKAAN INTEC(S17)COMPACT DISCKUMPULAN BUKU-BUKU RESEB
    131669ADShelfPERPUSTAKAAN INTEC(S17)BOOKRAK TERBUKA (OPEN SHELVES)

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