Providing quality in the public sector : a practical approach to improving public services / Lucy Gaster and Amanda Squires with John Crawley ... (et al.)
-
| | | Providing quality in the public sector : a practical approach to improving public services. - Maidenhead , 2003. |
| xiv, 292 p. : ill. ; 24 cm Public policy and management. | ISBN 0335209564 (hbk) | .-ISBN 0335209556 (pbk) | .-ISBN 9780335209569. | | 1. Municipal services - Great Britain - Management 2. Public administration - Great Britain - Management.I. Gaster, Lucy II. Title III. Series | | Library : UiTM Shah Alam; UITM Sarawak |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 553624 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 130942AD | Shelf | | PERPUSTAKAAN INTEC(S17) | COMPACT DISC | KUMPULAN BUKU-BUKU RESEB | 131669AD | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
|
|
|