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CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss & Merlin Stone

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  • MARC

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    HG173
    .F675 2002
     
    552645 (Shelf),BOK
    Foss, Bryan

         CRM in financial services : a practical guide to making customer relationship management work. - London , 2002.

         xviii, 700 p. : ill. ; 25 cm.
         Includes index.

         ISBN 0749436964.
         
         1. Financial services industry - Customer services.I. Stone, Merlin,1948- II. Title
         Library : UiTM Shah Alam; UiTM Johor; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    552645ShelfPERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2)BOOKRAK TERBUKA (OPEN SHELVES)
    553976ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)
    562572ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)
    643709ShelfPTAR KAMPUS PUNCAK ALAM(PPA)BOOKRAK TERBUKA (OPEN SHELVES)

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