CRM in financial services : a practical guide to making customer relationship management work / Bryan Foss & Merlin Stone
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| | | | CRM in financial services : a practical guide to making customer relationship management work. - London , 2002. | xviii, 700 p. : ill. ; 25 cm. | Includes index. | ISBN 0749436964. | | 1. Financial services industry - Customer services.I. Stone, Merlin,1948- II. Title | | Library : UiTM Shah Alam; UiTM Johor; UITM Kelantan |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 552645 | Shelf | | PERPUSTAKAAN PENGURUSAN & PERNIAGAAN TAR(P2) | BOOK | RAK TERBUKA (OPEN SHELVES) | 553976 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | 562572 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 643709 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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