Information technology enabled global customer service / [edited by] Tapio Reponen
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| | | Information technology enabled global customer service. - Hershey , 2003. |
| ii, 288 p. : ill. ; 26 cm. | ISBN 1591400481. | | 1. Information resources management 2. Information technology - Management - Management 3. International business enterprises - Communication systems - Management 4. Intranets (Computer networks) 5. Electronic commerce 6. Internet 7. Customer services - Technological innovations - Management.I. Reponen, Tapio II. Title | http://ptarpp2.uitm.edu.my/ptarpprack/RAK-10.gif | | Library : UiTM Shah Alam; UITM Sarawak; UITM Melaka |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 553141 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | 563719 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | 571913 | Shelf | | PERPUSTAKAAN KEJURUTERAAN TAR(P3) | BOOK | RAK TERBUKA (OPEN SHELVES) | 585700 | Shelf | | PTAR KAMPUS PUNCAK PERDANA(PP) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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