The customer service workbook / Neville lake & Kristin Hickey
-
| | | | The customer service workbook. - London , 2002. | x, 223 p. : ill. ; 24 cm. + 1 compack disk The Sunday Times business enterprise guide. | Includes index. | ISBN 0749437898. | | 1. Customer services.I. aHickey, Kristin II. Title III. Series | | Library : UiTM Shah Alam; UITM Sarawak; UITM Kelantan |
| Accn No. | Item Status | Add Id | Location | SMD | Item Category | 555975 | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) | 595310 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | CP5294 | Shelf | | PERPUSTAKAAN INTEC(S17) | COMPACT DISC | KAT | CP9190 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | COMPACT DISC | KAT |
|
|
|