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e-Service : speed, technology and price built around service / John Tschohl

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    HF5548.32
    .T77 2001
     
    551324 (Shelf),BOK
    Tschohl, John

         e-Service : speed, technology and price built around service. - Petaling Jaya , 2001.

         xii, 199 p. : ill. ; 24 cm.
         Includes index.

         ISBN 9832349028.
         
         1. Customer services 2. Electronic commerce.I. Title

         http://ptarpp2.uitm.edu.my/ptarpprack/RAK-11.gif
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    551324ShelfPERPUSTAKAAN KEJURUTERAAN TAR(P3)BOOKRAK TERBUKA (OPEN SHELVES)
    563046ShelfPTAR KAMPUS PUNCAK PERDANA(PP)BOOKRAK TERBUKA (OPEN SHELVES)

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