CUSTOMER RELATIONSHIP MANAGEMENT : CREATING COMPETITIVE ADVANTAGE THROUGH / KAJ STORBACKA , JARMO R.LEHTINEN
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| | | | | | CUSTOMER RELATIONSHIP MANAGEMENT : CREATING COMPETITIVE ADVANTAGE THROUGH. | | x,160 pages : illustrations ; 24 cm. | | ISBN 9780071206785 | | .-ISBN 0071206787. | | | | 1. Competition 2. Customer relations - Management 3. Customer services - Management.I. Lehtinen, Jarmo R II. Title | | | Library : UiTM Shah Alam; UITM Pulau Pinang; UiTM Johor; UITM Pahang; UITM Kelantan |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 523867 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 573096 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 574402 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 580341 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 589332 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 590443 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 590470 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 621591 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 708286 | Shelf | | PERPUSTAKAAN SAINS DAN TEKNOLOGI TAR(P4) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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