MENGENDALI ADUAN pelanggan : MENGUBAH CABARAN KEPADA PELUANG / JENNIFER DENHAM Penterjemah Mohd. Rizal Saidin
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| | | | | | MENGENDALI ADUAN pelanggan : MENGUBAH CABARAN KEPADA PELUANG. | | ix, 250 pages : ilustration ; 21 cm Rahsia kejayaan. | | ISBN 9832473845. | | | | 1. Customer relations 2. Consumer behavior 3. Consumer complaints.I. Mohd. Rizal Saidin II. Title III. Series | | | Library : UiTM Shah Alam; UITM Sarawak; UITM Sabah; UiTM Johor; UITM Pahang; UITM Kelantan; UITM Kedah; UITM Terengganu |
| | Accn No. | Item Status | Add Id | Location | SMD | Item Category | | 523651 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 531339 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 583992 | Shelf | | PTAR KAMPUS PUNCAK ALAM(PPA) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 587361 | Shelf | | PERPUSTAKAAN TUN ABDUL RAZAK(P1) | BOOK | RAK TERBUKA (OPEN SHELVES) | | 126687AD | Shelf | | PERPUSTAKAAN INTEC(S17) | BOOK | RAK TERBUKA (OPEN SHELVES) |
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