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The ten demandments : rules to live by in the age of the demanding consumer / Kellly Monney

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    HF5415.5
    .M66 2002
     
    520779 (Shelf),BOK
    Mooney, Kelly

         The ten demandments : rules to live by in the age of the demanding consumer. - USA , 2002.

         xviii, 266 p. : ill. ; 21 cm.
         Includes index.

         ISBN 0071387390.
         
         1. Customer services 2. Customer loyalty 3. Customer relations 4. Consumer satisfaction.I. Bergheim, Laura II. Bergheim, Laura,1962 III. Title
         Library : UiTM Shah Alam; UITM Kelantan
    Accn No.Item StatusAdd IdLocationSMDItem Category
    520779ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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