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Market leadership strategies for service companies : creating growth, profits, and customer loyalty / Arthur Middlebrooks and Craig Terrill

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    HD9980.5
    .M53 2000
     
    517766 (Shelf),BOK
    Middlebrooks, Arthur

         Market leadership strategies for service companies : creating growth, profits, and customer loyalty. - Lincolnwood,ILL , 2000.

         xvi, 268 p. : ill. ; 24 cm.
         Includes index.

         ISBN 0844224413.
         
         1. Service industries - Marketing - Management.I. Terrill, Craig II. Title
         Library : UiTM Shah Alam
    Accn No.Item StatusAdd IdLocationSMDItem Category
    517766ShelfPERPUSTAKAAN TUN ABDUL RAZAK(P1)BOOKRAK TERBUKA (OPEN SHELVES)

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